Hurst Gold & Silver, located at 803 W Pipeline Rd, Hurst, TX 76053, is a distinguished jeweler specializing in engagement ring creation and a variety of jewelry services. Master Jeweler Andrew Mendoza leads this family-run business, which has earned a solid reputation for its custom handcrafted pieces and attentive customer service. With expertise developed over decades, Mendoza and his team offer services that include as-you-wait watch battery replacements, jewelry repairs, and the crafting of unique, heirloom-quality rings.
Customer feedback indicates a generally positive atmosphere at the store. Shoppers appreciate the personalized attention and quality craftsmanship, with many praising the reasonable prices and swift service. However, there have been mentions of dissatisfaction regarding the offers received for gold purchases and concerns over varying service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Opening Hours:
- Tuesday: 9 AM - 6 PM
- Wednesday: 9 AM - 6 PM
- Thursday: 9 AM - 6 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Customer Reviews Sentiment:
Hurst Gold & Silver has collected 26 reviews, with significant positive sentiment reflecting the quality of engagement rings and custom jewelry.
Best Review:
Andreas Casillas commended the store for its friendly staff and competitive prices when buying gold and other scrap materials, highlighting the team's passion and skillfulness.
Worst Review:
Denise Duncan expressed disappointment after seeking to sell a diamond pendant, feeling that the offer made by the store was much lower than that of a nearby pawn shop, which left her questioning the fairness of the offer.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 26
Store Phone Number: 8172820223