Gold Creations Schaumburg IL

Gold Creations, located in Schaumburg, IL, is a family-owned jewelry store proudly serving the community since 1981. Renowned for their services in engagement ring creation, they emphasize quality craftsmanship and personalized service to create custom jewelry pieces that reflect individual love stories. The staff, led by owner George, is dedicated to providing an inviting atmosphere where customers feel comfortable exploring their options for the perfect engagement ring and other fine jewelry. Additionally, they offer services such as watch repairs and jewelry cleaning.

The store has received a total of 103 reviews, with customers showcasing a mix of sentiments regarding their experiences.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 65%
Neutral sentiment: 20%
Negative sentiment: 15%

Positive reviews often highlight the exceptional quality of the jewelry and the friendly, helpful nature of the staff, emphasizing how customers appreciate George's time and guidance in selecting engagement rings. However, some negative reviews mention issues related to customer service concerns and experiences with repairs, suggesting a need for improved communication and handling of specific customer issues.

#### Opening Hours
| Day | Hours |
|-----------|-----------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

#### Staff
George (Owner)

Best Review:
A customer praised George for his patience and expertise, noting the supportive environment he creates, making it easy to find the perfect engagement ring without feeling rushed or pressured.

Worst Review:
One review criticized the service received, mentioning a negative interaction with staff during a watch battery replacement, where the customer felt rudely treated and their watch mishandled.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.