The International Diamond Company, located at 101 Woodfield Mall, Schaumburg, IL 60173, is a notable jeweler specializing in the creation of exquisite engagement rings and offering a range of fine jewelry services. Contact them at (847) 413-2600. Their commitment to crafting custom engagement rings is highlighted by dedicated staff and favorable customer interactions, with many clients expressing satisfaction with the quality and attention to detail.
Operating hours are as follows:
- Monday to Wednesday: 10:00 AM - 9:00 PM
- Thursday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Customer feedback reflects a mix of positive experiences, particularly praising the quality of engagement rings and attentive service, alongside some negative reviews regarding customer service issues and product quality concerns.
Best Review:
One reviewer commended the International Diamond Company for their ability to create an engagement ring that surpassed expectations, describing the final product as beautiful and reasonably priced compared to other jewelers.
Worst Review:
In contrast, a different customer raised concerns about the durability of their purchased jewelry, claiming that a gold chain broke shortly after purchase and that they received unsatisfactory customer service in addressing the issue.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 367
Store Phone Number: 8474132600