Eddie Greenan Jewelers, located at 6310 A Springfield Plaza, Springfield, VA 22150, is a family-owned jewelry store specializing in engagement ring creation and personalized jewelry services. The shop prides itself on providing a warm, welcoming atmosphere where customers are treated like family. The owner, Eddie Greenan, is a GIA Graduate Gemologist with over 20 years of experience, and alongside his team, he offers a wide range of services including custom design, repair, appraisals, and watch services.

The store's reviews indicate a split experience among customers. Positive sentiments highlight the integrity and friendly service of Eddie and his staff. Many customers appreciate the attention to detail and the personalized approach to engagement ring design, noting the pleasant atmosphere and the willingness to accommodate specific requests. On the other hand, negative reviews have surfaced regarding customer service experiences and workmanship, particularly around repair jobs and communication.

Overall sentiment from online customer reviews:
Positive: 56%
Neutral: 22%
Negative: 22%

**Highlight Reviews:**
Best Review: A customer praised Eddie Greenan Jewelers for exceptional engagement ring service, highlighting the thorough communication throughout the design process and the beautiful final piece crafted by Eddie and his team.
Worst Review: A customer expressed dissatisfaction with the customer service received during a repair, feeling unwelcome and undervalued during their interaction with the staff.

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members: Eddie Greenan, Vickie Greenan

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*