Yas & Co Jewelers, located at 11914 Fair Oaks Mall, Fairfax, VA 22033, is a family-owned jewelry store renowned for its exceptional engagement ring creation and customer service. The establishment has received a total of 52 reviews, showcasing a mix of positive and negative experiences from customers throughout Fairfax County.

The jeweler specializes in custom engagement rings, offering a wide range of diamond and gemstone options processed with outstanding craftsmanship. Customers appreciate the personalized service provided by the knowledgeable staff, particularly Yas and Hosam, who are noted for their patience and dedication to meeting client needs. The atmosphere in the store is warm and welcoming, making it a comfortable environment for engagement ring shopping.

However, some reviews highlight issues with return policies, particularly related to store credit and warranty limitations, leaving some customers feeling dissatisfied with the overall policies. The combination of positive customer interactions and instances of dissatisfaction provides a balanced view of the service offered.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review: One customer praised Yas & Co for their attentive service and excellent range of options, mentioning how helpful Hosam was during the process of selecting an engagement ring.

Worst Review: Another customer reported a frustrating experience regarding the return policy, expressing disappointment with the customer service when seeking a refund rather than store credit after receiving a gift that wasn't to their liking.

- **Operating Hours:**
- Monday to Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 6:00 PM

- **Staff Members:**
- Yas
- Hosam

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.