Greenwich St. Jewelers is a renowned jewelry boutique located in the heart of Tribeca, New York City. Specializing in designer and one-of-a-kind engagement rings, the store is operated by sisters Jennifer Gandia and Christina Gambale, who emphasize an exceptional customer experience. With a Master Jeweler on-site, they offer a wide array of services including jewelry cleaning, repairs, and custom designs, ensuring that couples can create the perfect engagement ring tailored to their unique vision.
The store operates in New York County at 93 Reade St, New York, NY 10013. They are open Tuesday to Friday from 11:00 AM to 7:00 PM, Saturday from 11:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. The store is closed on Mondays.
Overall, Greenwich St. Jewelers has received numerous positive reviews, boasting 146 reviews with an average rating of 4.7 stars. Many customers praise the knowledgeable and friendly staff, particularly highlighting their personalized approach and attention to detail during the engagement ring selection process. However, a few negative reviews were noted regarding customer service delays and dissatisfaction with the final product quality, indicating that improvements could be made in communication and execution.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Sabrina lauds the warmth and attentiveness of the staff, particularly appreciating how they welcomed her fiancée during her search for a pair of elegant earrings.
Worst Review:
Andrew experienced delays and miscommunication regarding his custom engagement ring, expressing disappointment in the final product, which fell short of expectations.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Tuesday - Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 5:00 PM
- Closed on Monday
Staff members mentioned include Jennifer Gandia, Christina Gambale, and Dana.
Positivity Score: 90%
Total Customer Feedback Reviewed: 846
Store Phone Number: (212) 964-7592