James Allen is a prominent jewelry store located in the heart of New York City at 135 W 50th St, 4th Fl, New York, NY 10020. This store specializes in engagement ring creation, offering a wide selection of top-quality, conflict-free diamonds and customized designs. Customers can expect exceptional service with the assistance of knowledgeable staff, renowned for their professionalism and attention to detail.

The store operates by appointment only, ensuring personalized guidance from certified gemologists, enhancing the overall engagement ring selection process.

Operating Hours:
Monday - Friday: 12:00 PM - 5:00 PM
Saturday & Sunday: Closed

Phone: +1 877-826-9866

Overall Sentiment from Online Customer Reviews:
Based on a total of 448 reviews, the general sentiment is mixed, with approximately 57% positive, 20% neutral, and 23% negative responses.

Highlight Reviews:
Best Review: A customer named Patrick praised the staff, products, and service for being exceptional, emphasizing their helpfulness during his engagement ring selection.
Worst Review: Michelle expressed concerns about receiving the wrong diamond for her order, indicating a level of dissatisfaction with the accuracy of service.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members are not specified in the reviews.