Helzberg Diamonds Chandler, AZ

Helzberg Diamonds is a well-regarded jeweler located in Chandler, Arizona, specializing in engagement ring creation and a wide array of fine jewelry. Customers appreciate the knowledgeable and friendly staff who actively assist throughout the ring selection process. The store is known for offering a comprehensive selection of diamonds and providing personalized consultations to ensure each client finds the perfect piece for their special occasion.

Customers have expressed mixed sentiments about their experiences. Positive reviews highlight staff members like Denise and Charley for their exceptional service, friendliness, and dedication to helping clients find exactly what they're looking for within their budget. The atmosphere is generally welcoming, making customers feel comfortable during their visit.

Conversely, some negative reviews address concerns with service delays, unprofessional staff interactions, and dissatisfaction with repairs. A few customers reported feeling pressured during their shopping experience, which detracted from their overall satisfaction.

Store Address: 3111 W Chandler Blvd, Space 2312, Chandler, AZ 85226
Phone Number: (480) 732-0055

Operating Hours:
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 9:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Best Review: A customer praised the staff for their exceptional service, highlighting the positive atmosphere and assistance provided by Denise within the engagement ring process.

Worst Review: Another customer expressed disappointment with the service, mentioning feeling pressured during their visit and receiving unsatisfactory responses when inquiring about repairs on their jewelry.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned: Denise, Charley, Shay.