Zales Jewelers, located at 3111 W Chandler Blvd, Ste. 2058, Chandler, AZ 85226-5071, is a prominent choice for those seeking to create stunning engagement rings. This jewelry store operates within Maricopa County and is renowned for its exceptional service and extensive collection of fine jewelry. Customers can expect personalized assistance from knowledgeable staff, ready to guide them through the engagement ring creation process, including custom design options, cleaning and inspection services, and repairs.

Operating hours are as follows:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

The store's overall reception from its customer base provides a mixed perspective.

Overall Sentiment from Online Customer Reviews:
Positive: 39%
Neutral: 8%
Negative: 53%

While many customers appreciate the knowledgeable staff and the variety of jewelry available, frustrations have been expressed regarding customer service experiences and lengthy repair times.

Best Review:
A customer, Abir, commended Zales for its wide selection of diamond designs and mentioned that the sales staff were helpful in finding the right item within their budget.

Worst Review:
Jennifer expressed extreme dissatisfaction with the service, describing her experience as the worst she's encountered with any jewelry store, highlighting issues with their computer systems and potential loss of her ring during a transaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.