J&J Jewelers in Ocala FL

J&J Jewelers, located at 6160 SW State Rd 200 #104, Ocala, FL 34476, operates in Marion County and specializes in a variety of jewelry services, particularly engagement ring creation. With over 25 years of experience, owner Charles Lancaster leads a skilled team dedicated to providing custom design, jewelry repair, and quality customer service. The store is noted for a welcoming atmosphere that prioritizes customer relationships over sales.

The shop has garnered 119 reviews overall, reflecting a generally positive sentiment toward its services. Customers frequently commend the craftsmanship and personal assistance received during the engagement ring selection process. The review sentiment breakdown shows approximately 92% positive, 6% neutral, and 2% negative.

Many reviews highlight the store's focus on educational guidance about diamonds and settings, resulting in customers feeling assured and satisfied with their purchase decisions. The personalized approach to individual needs is consistently praised.

The business operates under the following hours:
- Tuesday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday and Monday: Closed

Staff members mentioned in the reviews include owner Charles Lancaster and his team, who are noted for their friendliness and expertise.

Best Review: A customer expressed immense satisfaction with the quick service and kindness shown by the staff, emphasizing the helpfulness in resizing and fixing a ring, while noting a sense of belonging to a family business.

Worst Review: One customer reported disappointment after being turned away for a repair, stating that they were greeted with unavailability for fixing a piece, which was swiftly handled by another nearby shop.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.