KAY Jewelers, located at 2400 NE 49th Terrace, Bldg 500 Unit 4, Ocala, FL 34470, operates in Marion County. With a robust selection of services focusing on creating stunning engagement rings, KAY Jewelers is known for its expert staff who provide personalized consultations to help customers find the perfect piece. The store's commitment to quality and customer service is reflected in the overall positive sentiment from patrons.

Operating hours are:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

With 83 reviews analyzed, the customer feedback reveals a generally favorable perception, with approximately 85% of customers expressing positive sentiments towards the service received, 10% remaining neutral, and 5% expressing negative experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

The reviews highlight the friendly and knowledgeable staff who prioritize customer satisfaction, making the ring selection process less stressful. However, a handful of customers have reported issues with order fulfillment and customer service responsiveness.

Best Review:
Angie mentioned that the service at KAY Jewelers is consistently great, with staff always willing to assist and accommodate customer needs.

Worst Review:
Kim expressed frustration regarding the ordering process and communication, feeling dissatisfied with how her request was handled.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.