Zales Jewelers, located at 3100 SW College Rd, Ste. 184 A, Ocala, FL 34474, is renowned for its extensive engagement ring creation services. With a focus on high-quality jewelry and customer-centric service, the store stands out for its knowledgeable staff who assist clients in selecting the perfect engagement ring. The store offers a variety of services, including custom jewelry design, cleaning and inspection, and jewelry and watch repair. Zales is situated in Marion County, offering a welcoming environment for jewelry shopping.

Operating Hours:
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM

Phone: (352) 237-1276

Overall Sentiment from Online Customer Reviews:
The reviews accumulated from various sources total 409, reflecting a mixed sentiment towards Zales. Positive feedback accounts for approximately 55%, expressing satisfaction with the selection and customer service. Neutral sentiments make up around 25%, typically mentioning decent experiences but lacking any standout elements. Negative sentiments, comprising approximately 20%, revolve around issues with service delays and concerns over business practices.

Best Review:
Jessica commended the staff for the excellent customer service, particularly praising Rocky for creating a great experience.

Worst Review:
Toni expressed disappointment regarding unexpected interest fees related to a store credit card, criticizing the business practices despite being happy with the quality of her wedding set.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include: Rocky, Tracie, Cheryl.