Ricky's Watch and Jewelry Inc. is a reputable jeweler located at 2425 SW Hwy 484, Ocala, FL 34473, specializing in the creation and repair of fine jewelry, particularly engagement rings. Known for its expert craftsmanship, the store is operated by Ricardo Chang, an experienced watchmaker, and Maillen Chang, an expert jeweler with over 40 years in the industry. They offer personalized services in custom jewelry design, ensuring that customers can bring their dream engagement rings to life.
With a solid reputation in Marion County, Ricky's Watch and Jewelry provides watch repairs, jewelry cleaning, ring sizing, and restoration services. The staff is highly regarded for their friendly service and professional approach to repairs and restorations. Customer feedback reflects a mix of experiences, with positive reviews citing quality workmanship and reasonable prices, while some negativity was noted regarding communication and experiences perceived as unprofessional.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 15%
Negative: 9%
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff members mentioned:
- Ricardo Chang
- Maillen Chang
Best Review: Steven praised the jeweler for providing quality Rolex repairs at a reasonable price, highlighting the craftsmanship and service quality.
Worst Review: Bob expressed his dissatisfaction, stating that he experienced issues with watch repairs, including receiving incorrect parts and poor communication from the staff.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 51