JM Edwards Jewelry has a long-standing reputation for exceptional service in engagement ring creation, serving the Cary, NC area. Located at 1137 Kildaire Farm Rd, Cary, NC 27511, and reachable at (919) 460-1048, this family-owned business offers a variety of services, including custom jewelry design, repairs, and appraisals. The team is known for their welcoming atmosphere, where the focus is on creating unparalleled, personalized experiences for their customers.
The skilled professionals at JM Edwards, including second-generation co-owner Carl Edwards and accredited jewelry expert Christian Hale, specialize in crafting unique engagement rings that meet individual specifications. Their commitment to quality is evident through the attention to detail they provide in their creations. The shop has an impressive collection of diamonds and precious gemstones, ensuring that each piece tells a story and embodies the client’s vision.
Overall customer sentiment is overwhelmingly positive, with approximately 90% of reviews praising the quality of service and craftsmanship. Only a small percentage of negative feedback exists, mainly regarding pricing concerns.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
Best Review:
Paul highlighted the expertise of staff member Rose, who helped him transform family heirloom diamonds into a custom engagement ring, achieving both budget and timeline expectations.
Worst Review:
No significant negative feedback was found that could be categorized as a worst review.
**Hours of Operation:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
Staff Members Mentioned:
- Carl Edwards
- Christian Hale
- Rose Edwards
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 627
Store Phone Number: 9194601048