Shreve, Crump & Low Jewelers Greenwich CT

Shreve, Crump & Low is a distinguished jeweler located at 125 Greenwich Avenue, Greenwich, CT 06830, specializing in the creation of custom engagement rings and offering a variety of fine jewelry services. The store operates Monday to Saturday from 10 AM to 5 PM, and is closed on Sundays. With a commitment to high-quality craftsmanship, Shreve, Crump & Low features a team dedicated to providing exceptional service and guidance in selecting the perfect ring. The knowledgeable staff, including notable team members such as Brad Walker, are known for their attentiveness and professionalism, ensuring that each customer receives personalized assistance throughout the ring creation process.

While customer feedback highlights the store's superior service and extensive selection of fine jewelry, it also indicates some challenges. The overall sentiment from online customer reviews is predominantly positive, with an estimated score of 85% positive, 10% neutral, and 5% negative.

Positive reviews emphasize the jeweler's warm atmosphere, expert guidance, and a deep appreciation for customer satisfaction over profit. Customers appreciate the team's willingness to go above and beyond, creating unique pieces that hold sentimental value.

Conversely, a few negative reviews mention concerns regarding service delays or miscommunications, suggesting room for improvement in this area.

Best Review: R.W. praised the store’s atmosphere and staff, noting that they provide a welcoming environment and high-quality service which made a significant impact while resetting sentimental jewelry.

Worst Review: Na H. reported a frustrating experience with perceived dishonesty regarding the jeweler's capabilities and expressed dissatisfaction with the overall craftsmanship, leading to a lack of trust.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

**Staff Members:**
- Brad Walker