REEDS Jewelers, located at 1105 Walnut St, Unit F-120, Cary, NC 27511, is recognized for its selection and services in engagement ring creation. Customers have reported a diverse experience with the staff; while some appreciate the extensive inventory and discounts, others have noted issues with customer service and communication that detract from the overall experience. The store provides a variety of fine jewelry, including diamond engagement rings and watches, catering particularly to those looking for special occasions.
Operating hours for REEDS Jewelers are:
- Monday to Thursday: 10:00 AM – 9:00 PM
- Friday to Saturday: 10:00 AM – 9:00 PM
- Sunday: 12:00 PM – 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 43%
Neutral: 36%
Negative: 21%
The store has received a mix of reviews, totaling 11 reviews on Google, 4 on Yelp, and others on various platforms. Customers have commended the selection and helpfulness of some staff members, while others have expressed frustration over service delays and unclear communication regarding pricing and policies.
Best Review: Joseph shared that REEDS Jewelers has a commendable selection of jewelry and highlighted the pleasant experience with the service quality.
Worst Review: Jenna mentioned feeling taken advantage of regarding unclear policies on battery replacements for her watch, indicating frustration with inconsistencies in customer service.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members were not specified in the reviews.
Positivity Score: 61%
Total Customer Feedback Reviewed: 15
Store Phone Number: 9194673562