Jared Galleria of Jewelry is a well-regarded jeweler located at 1109 Walnut St, Cary, NC 27511-4734, offering a range of services, notably in engagement ring creation. Customers appreciate the warm and professional atmosphere that the staff provides. The team is known for their expertise in guiding clients through the process of selecting and customizing engagement rings, ensuring a memorable experience.
The store operates in Wake County and provides various services, including on-site jewelry and watch repair, engraving and personalization, ring sizing, and cleaning. Customers have noted the thoughtful customer service from staff members like Brandon, Norman, and Manju, highlighting their attentiveness and willingness to help.
However, feedback has been mixed. While many have praised the quality of their purchases and the helpfulness of the staff, a portion of reviews indicates frustration regarding service issues, such as miscommunication and delays in repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: A customer appreciated the attentive customer service and expert guidance from Manju, who helped them create a beautiful engagement ring, emphasizing the personal touch in every interaction.
Worst Review: One customer expressed disappointment due to poor communication regarding a ring repair and felt undervalued, leading to frustration about their experience in the store.
Opening Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 317