Palika Jewelers, located at 740 E Chatham St, Cary, NC 27511, offers a unique selection of engagement rings and fine jewelry. Known for their Indian-inspired designs, the jewelry store specializes in gold and diamond pieces that are often custom-made to meet client specifications. Customers can reach the store at (919) 463-0338.
With varied customer feedback, the reviews indicate some positive aspects, particularly regarding the variety of jewelry offered, while others reflect dissatisfaction with customer service and product alterations.
Customer Reviews Sentiment:
Positive: 25%
Neutral: 25%
Negative: 50%
- Overall, feedback suggests customers appreciate the unique jewelry selection but have raised concerns over service quality, particularly in communication and alterations.
Opening Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 9:00 PM
- Saturday: 11:00 AM - 9:00 PM
- Sunday: Closed
Staff members mentioned include the owner and his wife, though specific names are not provided.
Best Review: A customer commended the variety and quality of jewelry available at Palika Jewelers, praising the unique designs suited for special occasions such as engagements.
Worst Review: Another review expressed frustration over poor customer service, detailing an experience where the owner's dismissive attitude led to a lost purchase opportunity for an important wedding dress alteration.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 37.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 9194630338