Mark Andrews Jewelers, located at 2735 NC-55, Cary, NC, is a charming family-owned jewelry store that has been serving the greater Raleigh area since 1998. This Cary gem is renowned for its excellent engagement ring creation services and has built a loyal customer base over nearly 25 years in business.
The experienced team, including owner Mark Scales and manager Michelle, is dedicated to providing personalized service and expert craftsmanship. Customers frequently rave about how the staff attentively guides them through the design process, helping to turn unique visions into stunning reality. They also offer a variety of related services like jewelry repair, appraisals, custom designs, and watch repair, making it a one-stop shop for all your jewelry needs.
Customer Sentiment: Approximately 80% of customers leave happy with the quality of service and craftsmanship, while 10% have expressed more neutral experiences and 10% have reported issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday and Monday: Closed
Best Review: Lisa praised the incredible craftsmanship in refurbishing her grandmother's ring, stating it exceeded her expectations and made her experience a perfect 10/10.
Worst Review: Chris expressed disappointment with the store's policy of not working on items not purchased there and felt dismissed during his visit, prompting him to seek out other jewelers.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 151
Store Phone Number: 9193625515