Jared Galleria of Jewelry in Boca Raton, FL, specializes in the creation of engagement rings, offering a diverse selection of fine jewelry and personalized services to fulfill customers' unique desires. The store is located at 2050 NW Executive Center Cir, Boca Raton, FL 33431-7375, with a phone number of (561) 988-1491. Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
The jeweler offers an extensive range of services, including custom jewelry design, on-site jewelry and watch repair, engraving, ring sizing, and detailed jewelry cleaning. With a strong focus on engagement and wedding jewelry, Jared ensures customers feel valued and supported throughout the buying process.
The reviews collected from various platforms total 323. Positive sentiments highlight the exceptional customer service provided by staff, including names like Jamie, Ty, and Neil, who have been praised for their expertise and friendliness in guiding customers through selections and customizations. Many customers expressed satisfaction with their engagement ring purchases, noting a welcoming and no-pressure shopping environment.
However, several negative reviews indicate issues with customer service, particularly around product quality and order management. Some customers reported feeling ignored or inadequately assisted during their experiences, leading to frustration over unresolved problems with their purchases.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review:
Maria emphasized the personable service received when searching for wedding bands, noting that the staff went above and beyond to help her find the perfect fit without any pressure.
Worst Review:
Howard experienced significant frustration due to poor customer service and management accountability. Despite purchasing two rings for a substantial amount, he faced multiple issues and felt unvalued as a long-time customer.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 323