Jessup's of Daytona, located at 100 S Beach St, Daytona Beach, FL, operates as a trusted jeweler specializing in the creation of engagement rings and other fine jewelry. With a professional and friendly staff, Jessup's has cultivated a reputation for providing excellent service and a wide selection of estate and pre-owned jewelry priced below wholesale rates. The business has been family-owned and operated since 1931 and boasts a team that includes a G.I.A. Graduate Gemologist and a Master Jeweler, ensuring high-quality craftsmanship for custom designs.
Customer feedback indicates a mix of experiences. Positive reviews often highlight the knowledgeable and attentive staff, like Carol, who spends time with customers to find the perfect ring while respecting their budget. Clients appreciate the store's vast selection of unique and timeless pieces, complemented by a welcoming atmosphere. On the other hand, some negative reviews mention declining service quality and dissatisfaction with pricing offers for pawned items, as noted in a recent experience shared by a customer who felt the service fell short of past visits.
Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 22%
Negative: 10%
Opening Hours:
- Monday to Saturday: 10 AM - 6 PM
- Sunday: Closed
Staff Members Mentioned:
- Roger H. (Owner)
- Carol
Best Review:
A customer praised the exceptional service received from Carol during the engagement ring selection process, noting her willingness to stay within budget and provide valuable insights into the options available.
Worst Review:
Another customer expressed disappointment over the perceived decline in service quality compared to previous experiences, stating their dissatisfaction with how they were treated when inquiring about selling gold.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 79%
Total Customer Feedback Reviewed: 54
Store Phone Number: 3862528257