Masterpiece Jewelers, located at 1500 Beville Rd., Suite 404-2, Daytona Beach, FL 32114, is a premier jewelry store specializing in custom engagement ring creation and exceptional customer service. With over 700 reviews and a stellar online presence, this family-owned business has garnered a reputation for crafting unique and beautiful engagement rings tailored to individual tastes.

The store offers a variety of services, including jewelry repair, appraisals, and custom designs. The knowledgeable and friendly staff, including co-owners Tracy and Stacy, work diligently to ensure each customer receives personalized attention and guidance throughout the ring-making process. The welcoming atmosphere encourages clients to explore their options without feeling pressured, making the experience enjoyable and memorable.

While most customer feedback highlights the excellent craftsmanship and attentive service, a few negative reviews express concerns about the valuation and trade-in offers, suggesting that some customers felt they received less than expected for their jewelry. Nonetheless, the positive sentiment overwhelmingly outweighs these concerns.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
A customer praised the staff for their wonderful services, expressing appreciation for the way they helped create a unique engagement ring while providing outstanding support throughout the process.

Worst Review:
One reviewer stated that they were disappointed with the low offer received for valuable jewelry during a trade-in, feeling the amount did not reflect the worth.

Operating Hours:
- Monday - Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM

Staff: Tracy, Stacy

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.