Zales Jewelry, located at 1700 W International Speedway, Daytona Beach, FL 32114, offers a wide array of services focused on engagement ring creation and exceptional customer service. This jewelry store, situated in Volusia County, has garnered positive attention for its knowledgeable staff, including members like Joyce and Liese, who have been commended for their attentive service and extensive product knowledge.
Zales specializes in custom jewelry design, allowing clients to create unique engagement rings tailored to their preferences. Customers appreciate the personalized approach and guidance provided during the selection process. The store also offers cleaning and repair services, making it a reliable choice for ongoing jewelry care.
Overall, the store operates with a solid presence in the community, with a total of 281 reviews reflecting a generally favorable experience.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Positive reviews highlight** the friendly atmosphere, exceptional service, and the helpful nature of the staff, especially Joyce, who has consistently provided excellent assistance in ring selections and repairs. **Negative reviews** tend to focus on occasional lapses in service quality and specific issues regarding product quality.
Best Review:
Brendan praised the store for its fair prices and the wonderful service provided by the team, emphasizing that they feel welcomed every time they visit.
Worst Review:
Angela expressed disappointment with the quality of her engagement ring, which she felt did not meet her expectations despite being a significant purchase.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Store Hours:**
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
**Staff Members:**
- Joyce
- Liese
Positivity Score: 85%
Total Customer Feedback Reviewed: 281
Store Phone Number: (386) 253-6559