Jewelers Gallery in Pleasanton CA
With a focus on engagement ring creation and personalized service, Jewelers Gallery in Pleasanton, CA, has garnered attention for its custom-designed jewelry and exceptional customer care. Located at 614 Main St, Pleasanton, CA 94566, this locally-owned jewelry store, operated by Robin and Wendy, offers a welcoming atmosphere for customers seeking unique engagement rings and repairs. The store is noted for its wide selection of handcrafted jewelry, diamonds, and gemstones, alongside in-house repair services.
The overall response to Jewelers Gallery has been largely positive, receiving a total of 45 reviews with a notable rating of 4.8 out of 5 across platforms.
Positive sentiments highlight the owners' friendliness, expertise, and the high quality of custom work. Many customers have expressed satisfaction with the craftsmanship and the personalized experience when creating engagement rings. The owners’ dedication to customer service is frequently praised, reinforcing their reputation in the community.
Conversely, a few reviews indicate concerns about communication and pricing clarity, specifically regarding unexpected costs or delays in service. These issues appear less common but are worth noting for potential customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Robin
- Wendy
Best Review:
A customer expressed deep satisfaction with how Jewelers Gallery helped redesign their engagement ring, highlighting the stunning results and the attentive service from the staff.
Worst Review:
One reviewer noted frustrations regarding delays in communication about their ring repair and unexpected charges when picking up, indicating a need for clearer updates.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
