Pleasanton Jewelers is a well-regarded jeweler located at 515 Main St, Pleasanton, CA 94566, known for its personalized service in engagement ring creation and other jewelry-related services. The owner, Scott, has been in the jewelry business for over 20 years, offering custom designs, repairs, and appraisals. Customers appreciate Scott's craftsmanship and the unique selection of pieces available, which reflect a genuine passion for jewelry making.
The store operates in Alameda County and is open during the following hours:
| Day | Hours |
|-----------|-------------------------|
| Monday | Closed |
| Tuesday | 11:30 AM - 4:00 PM |
| Wednesday | 11:30 AM - 4:00 PM |
| Thursday | 11:30 AM - 4:00 PM |
| Friday | 11:30 AM - 4:00 PM |
| Saturday | 11:30 AM - 4:00 PM |
| Sunday | Closed |
The reviews gathered paint a picture of a highly specialized store with a personal touch that often shines in engagement ring consultations. There have been a total of 52 reviews analyzed, revealing a mix of experiences.
Overall Sentiment from Online Customer Reviews:
Positive - 70%
Neutral - 20%
Negative - 10%
Customer feedback highlights that many find Scott to be accommodating and insightful, especially regarding custom pieces, but some have criticized the shop's hours and the owner's frank demeanor.
Best Review:
Deanne praised the shop for its unique offerings and mentioned the excellent service received during ring resizing, expressing high levels of satisfaction with the quality of work.
Worst Review:
Lisa shared a negative experience regarding an inappropriate comment made by the owner, feeling disappointed by the lack of professionalism during her visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 52
Store Phone Number: 9258465600