Kasaria Jewelers, located at 350 Main St B, Pleasanton, CA 94566, is a family-owned jewelry store renowned for its exceptional engagement ring creation and bespoke jewelry services. With a focus on quality craftsmanship, George and his staff have earned a reputation for their dedication to personalized service, ensuring that every piece is tailored to the customer’s vision.
Customer reviews highlight the jeweler's extensive experience in crafting unique engagement rings, featuring high-quality stones and intricate designs. Positive feedback emphasizes the friendly and knowledgeable staff who guide clients through the design process, making it both enjoyable and stress-free. The store has received an impressive rating of 4.9 out of 5 from over 137 reviews, reflecting overall customer satisfaction.
However, some reviews indicate room for improvement in communication regarding timelines and pricing transparency, with a few clients mentioning discrepancies in quotes versus final costs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: One reviewer noted that George’s work exceeded their expectations, creating a matching wedding band that beautifully complemented an antique engagement ring. This customer praised George for his creativity and attention to detail.
Worst Review: Another reviewer expressed disappointment regarding a perceived lack of communication about the timeline for a ring repair and a cost that ended up being higher than initially quoted. This customer felt frustrated with the service due to these issues.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff: George and family members.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 137
Store Phone Number: 9254614305