Silver and Gold Trade of Northern California, located at 4211 Rosewood Dr, Pleasanton, CA 94588, is a reputable jeweler specializing in engagement ring creation and a variety of other jewelry services. They are known for providing personalized service and expert appraisals for selling precious metals, coins, and luxury goods. Customers note the friendly and professional attitude of the staff, including Rick and Jordan, who are recognized for their fair pricing and transparency during transactions. The store operates in Alameda County, offering a welcoming environment for those looking to both buy and sell jewelry.

The store has received a total of 71 reviews, with an overall positive sentiment from customers who appreciate the helpful service and competitive prices. Many clients report a pleasant and respectful experience during their visits.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Best Review:
Alex mentioned the professionalism of the staff and praised their friendly service while selling gold, feeling well-treated throughout the process.

Worst Review:
A customer named Emily expressed disappointment, stating that their experience did not match the positive reviews seen online, feeling rushed and undervalued during their visit.

Operating Hours:
Monday: 10:30 AM - 5:00 PM
Tuesday: 10:30 AM - 5:00 PM
Wednesday: 10:30 AM - 5:00 PM
Thursday: 10:30 AM - 5:00 PM
Friday: 10:30 AM - 5:00 PM
Saturday: 10:30 AM - 5:00 PM
Sunday: Closed

Staff Members:
Rick
Jordan

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.