Jewelry by Jakup Wayne NJ
Jewelry by Jakup, located at 57 Route 23, Wayne, NJ 07470, is a highly regarded jeweler specializing in engagement ring creation and personalized jewelry services. The shop is managed by Aydin, who is noted for his exceptional customer service and craftsmanship. The store has gathered insights from 15 reviews, which highlight its dedication to quality and customer satisfaction.
Customers frequently praise Jewelry by Jakup for its outstanding service, especially in creating custom engagement rings. Reviewers express appreciation for the no-pressure sales environment, where Aydin takes the time to listen to their needs and provide fair pricing. Many have returned multiple times for jewelry purchases, citing the store's extensive selection and craftsmanship as key factors that keep them coming back.
However, not all experiences have been positive. Some reviews mention issues like pricing disputes, particularly regarding tax charges on high-value purchases, and concerns about authenticity in certain jewelry items. These negative experiences suggest that potential customers should be cautious when discussing costs and clarifying details.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Highlight Reviews:
Best Review: Anthony praised Jewelry by Jakup for providing quality jewelry at great prices and emphasized the long-standing relationship his family has had with Aydin, highlighting the consistent satisfaction with custom pieces made for his wife.
Worst Review: Say shared a troubling experience regarding the authenticity of high-value Cartier bracelets purchased at the store, leading to a significant loss on their refund due to mishandled transactions and a perceived lack of integrity in business practices.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 12:00 PM - 5:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
