Shami Fine Watchmaking, located at 372 Fairfield Road, Fairfield, NJ 07004, offers a range of jewelry services, with a strong emphasis on engagement ring creation and personalized customer service. Known for its commitment to quality, Shami has received 276 reviews highlighting their expertise and customer focus. Their team of highly trained professionals, including owner Adam and staff members like Gary, is passionate about delivering exquisite craftsmanship in every piece they create.
With over 70 years in the industry, Shami Fine Watchmaking is recognized for providing top-quality service with reasonable pricing. Customers appreciate the detailed attention given to their pieces, with many noting the exceptional care and professionalism shown by the staff. The store features a stylish and welcoming environment, great for customers exploring options for engagement rings or other fine jewelry.
Overall, customer sentiment regarding Shami Fine Watchmaking has been predominantly positive, with approximately 90% of reviews praising their services. Customers often commend the knowledgeable staff and the quality of workmanship, although a small percentage bring attention to communication issues.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 90%
- Neutral: 5%
- Negative: 5%
**Best Review:**
Michael praised Shami Fine Watchmaking for their excellent service and meticulous work on his vintage Omega, highlighting their expertise and willingness to answer all questions.
**Worst Review:**
Linh expressed frustration with the extended service time for his watch and noted a lack of proactive communication during the process.
**Hours:**
| Day | Hours |
|------------|------------------|
| Monday | 9:30 AM - 6:00 PM |
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 2:30 PM - 7:00 PM |
| Saturday | 9:30 AM - 6:00 PM |
| Sunday | Closed |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.