Jewelry By Marcus, located at 24 Rte 46 E and 57 NJ-23 Booth #2 in Wayne, NJ, is a local establishment with a focus on crafting custom engagement rings. This family-run business prides itself on offering a range of services, including in-store shopping, curbside pickup, and jewelry repair, all within Passaic County.
Many customers appreciate the personalized approach taken by the team, particularly during the engagement ring creation process. The staff is known for their willingness to listen to clients' ideas and desires, helping to transform unique visions into beautiful, meaningful pieces. However, feedback is mixed, as some reviews hint at inconsistent experiences and customer service challenges.
Customer Sentiment: Approximately 60% of customers report satisfaction with their experiences, while 20% have shared neutral sentiments and 20% encountered issues.
Opening Hours:
Monday to Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
Best Review: Lisa praised the welcoming atmosphere and how the staff took the time to truly understand her vision, resulting in a stunning custom engagement ring.
Worst Review: Morgan expressed disappointment over the quality of her engagement ring, noting rapid tarnishing and unhelpful responses from staff when seeking assistance.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.