Massola Jewelers, located at 1210 Preakness Ave, Wayne, NJ, is a reputable family-owned jewelry store that has been serving the community for over 35 years, specializing in custom engagement ring design. With a commitment to quality craftsmanship and outstanding customer service, Massola Jewelers is led by George Massola and his son Roger. They boast extensive experience in creating unique, custom pieces that cater to individual tastes and preferences. The shop offers a wide range of services, including engagement rings, wedding bands, and jewelry repairs.

From the reviews reviewed, a total of 45, the overwhelming sentiment from customers is positive, with many praising the attentive service and the skillful craftsmanship of custom pieces. However, some customers have reported dissatisfaction with certain aspects of the engagement ring engraving and service issues.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Customer Highlights:**
Best Review: A customer named Nicole remarked on the exceptional service and the quality of the custom designs they received, emphasizing that Massola Jewelers is the only jewelry store her family trusts.
Worst Review: A customer named Pattie expressed dissatisfaction with the engraving of an item, feeling that the staff were dismissive and did not address her concerns adequately.

**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 8:00 PM |
| Wednesday | 9:30 AM - 6:30 PM |
| Thursday | 9:30 AM - 6:30 PM |
| Friday | 9:30 AM - 6:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff members mentioned in reviews include George and Roger Massola.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.