Jones Jewelers, located at 3124 Montvale Dr, Springfield, IL, is a beloved local establishment that specializes in engagement ring creation and a range of jewelry services. Known for its commitment to quality and customer service, Jones Jewelers has received 54 reviews, reflecting a solid reputation within the community of Sangamon County.
The store's friendly and knowledgeable staff ensures that customers feel supported during their engagement ring journey. They offer a variety of services, including jewelry repair, watch battery replacement, and custom jewelry design, catering to both classic tastes and modern styles. Reviews often mention the inviting atmosphere and the attention to detail provided by the team.
Customer Sentiment: About 80% of patrons are highly satisfied, while 10% feel neutral about their experiences and 10% have shared some concerns.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Best Review: Becky praised the exceptional service and great prices at Jones Jewelers, feeling consistently impressed with her experiences.
Worst Review: Barbara expressed disappointment with a recent visit due to issues with customer service, indicating that her expectations were not met.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 54
Store Phone Number: 2177877457