Luttrell Jewelers, located at 4217 Wabash Ave, Springfield, IL 62711, serves the community with a reputation for quality engagement ring creation and exceptional customer service. Led by owner Shane Luttrell, the store specializes in custom jewelry design, offering a wide selection of engagement rings and wedding bands. The staff is renowned for their friendly and knowledgeable approach, ensuring that customers feel valued and supported throughout their purchase process. They provide various services, including jewelry repair and custom design work, catering to shoppers looking for personalized pieces or repairs.

Operating hours are as follows:

| Day | Hours |
|-------------|----------------------|
| Monday | 10:00 AM - 3:00 PM |
| Tuesday | 10:00 AM - 3:00 PM |
| Wednesday | 10:00 AM - 3:00 PM |
| Thursday | 10:00 AM - 3:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The feedback from customers reflects a highly positive sentiment towards Luttrell Jewelers. Approximately 90% of the reviews express satisfaction with their experience, praising the quality of service, professionalism, and expertise, while about 10% convey dissatisfaction, touching on issues such as wait times and service interactions.

Best Review:
Katie noted that the team at Luttrell Jewelers provided outstanding service during her engagement ring upgrade, highlighting their helpfulness and quick turnaround.

Worst Review:
Ang expressed disappointment with the service quality, mentioning that their inquiry about an anniversary ring was met with unhelpful responses and a dismissive attitude from the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members include Shane Luttrell.