Joyeria Latina Americana is a remarkable jewelry store located in Santa Barbara County, specializing in the creation and repair of engagement rings. With over a decade of experience, this jeweler offers a wide selection of fine jewelry crafted from precious metals like silver, gold, and platinum, along with a variety of gemstones. Known for their excellent customer service, the team, led by knowledgeable staff members, is dedicated to ensuring each client finds the perfect piece for that special occasion.
The store operates from 10:00 AM to 6:00 PM, Monday through Saturday, and remains closed on Sundays. Customers can reach the store at (805) 962-2711, located at 613 N Milpas St, Santa Barbara, CA 93103.
With 39 reviews analyzed, the overall sentiment from online customer reviews is as follows:
- Positive: 60%
- Neutral: 25%
- Negative: 15%
Positive reviews frequently highlight the store's outstanding service and quality of jewelry, with several customers praising the owner Javier for his honesty and helpfulness. However, some negative feedback has emerged, particularly regarding customer service issues and dissatisfaction related to repairs and exchanges.
Best Review: Abigail noted that the exceptional service provided by Javier consistently leaves her as a happy customer, expressing confidence in the quality of work done at the store.
Worst Review: Bobby shared a disappointing experience about a Rolex bracelet adjustment that he felt was mishandled, ultimately leading to frustration with the service provided.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday 10:00 AM - 6:00 PM |
| Tuesday 10:00 AM - 6:00 PM |
| Wednesday 10:00 AM - 6:00 PM |
| Thursday 10:00 AM - 6:00 PM |
| Friday 10:00 AM - 6:00 PM |
| Saturday 10:00 AM - 6:00 PM |
| Sunday Closed |
Staff members include Javier, who is frequently mentioned for his excellent service.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 39