Patco Jewelers, located at 316 E Haley St, Santa Barbara, CA, has become a beloved local destination for creating custom engagement rings and providing expert jewelry repair services. Serving the Santa Barbara community for over 49 years, Patco emphasizes personal connections and craftsmanship, making each piece unique to the buyer's vision.

Under the ownership of Pat Clemens, this family-operated store has garnered an impressive reputation, illustrated by 109 reviews highlighting superior customer service, quality repairs, and custom designs. Customers frequently rave about the skills and kindness of the staff, who are noted for their attentiveness and ability to guide clients through the design process, especially for life-changing purchases like engagement rings. However, some reviews point to occasional inconsistencies in service, with a few customers experiencing delays or miscommunication.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings, and 10% have encountered issues.

Opening Hours:
- Tuesday to Friday: 11:00 AM – 5:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Monday and Sunday: Closed

Best Review: Valerie praised the friendly atmosphere and the exceptional craftsmanship of personalized rings, stating that Pat’s team made her feel valued and appreciated throughout her experience.

Worst Review: Amber shared her discontent after a resizing issue resulted in a cut-off inscription, which compounded her disappointment due to lack of proper resolution from the store.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.