Truong & Company Jeweler, located at 2 E De La Guerra St, Santa Barbara, CA 93101, is highly regarded for its exceptional engagement ring creation services and personalized customer experiences. Known for its custom designs, the jeweler specializes in crafting unique engagement rings, using high-quality materials that reflect the client's vision and style. Tuan Truong, the owner, is praised for his professionalism, attention to detail, and willingness to educate customers about their options while ensuring they are comfortable throughout the process. Reviews indicate a strong focus on customer satisfaction, with many clients expressing their delight in the final products.
Operating hours are as follows:
- Tuesday to Saturday: 11 AM - 3 PM
- Sunday & Monday: Closed
Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews:
Positive 90%, Neutral 5%, Negative 5%.
The majority of customer reviews are overwhelmingly positive, highlighting the excellent service and craftsmanship that Truong & Company Jeweler provides. The few negative remarks are minor compared to the expansive praise from satisfied clients.
Best Review:
A customer named Andrew noted the outstanding experience he had while designing a custom engagement ring with Tuan. He highlighted Tuan's expertise, patience, and the affordable pricing that made the process enjoyable and stress-free.
Worst Review:
A review from Yanick mentioned an issue with the resizing of a ring, claiming it was returned in a misshapen state. However, the response from Tuan suggested a misunderstanding regarding communication.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 11 AM - 3 PM |
| Wednesday | 11 AM - 3 PM |
| Thursday | 11 AM - 3 PM |
| Friday | 11 AM - 3 PM |
| Saturday | 11 AM - 3 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members: Tuan Truong
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 127