Kay Jewelers located at 4210 N Harlem Ave, Norridge, IL 60706-1292, is a prominent destination for those seeking exquisite engagement rings and jewelry services. This store specializes in creating beautiful engagement rings, offering personalized consultations to help couples find the perfect design to celebrate their love. The staff at this location are noted for their friendliness and helpfulness, making the jewelry selection process enjoyable and stress-free. Customers have highlighted the knowledgeable team members, particularly mentioning the excellent service provided by associates like Hadeel and Lynne, who are praised for their attentiveness and expertise in guiding clients through their choices.

The store provides a range of services, including custom orders, ring resizing, and jewelry maintenance and repair. Kay Jewelers aims to meet the needs of its customers by offering quality products at competitive prices, described as a trusted name in the jewelry industry since 1916.

Operating hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

With an impressive total of 325 reviews, the overall sentiment from online customer reviews is:

Positive: 58%
Neutral: 22%
Negative: 20%

Best Review: A customer named Pablo expressed that the team was exceptionally helpful and attentive during the engagement ring shopping process, praising the atmosphere and the lack of pressure to purchase.

Worst Review: A customer named Daniela reported being treated rudely by staff, highlighting a lack of helpfulness during her visit when she inquired about ring options.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.