Lausanne Jewelry, located at 4166 N Harlem Ave, Norridge, IL 60706, is a reputable jeweler known for its exceptional engagement ring creation and personalized service. The store is family-owned and has been serving the community for over 40 years. With a commitment to quality and transparency, the staff, led by Fowzi Albasha, offers a proactive and customer-focused approach, ensuring a satisfying and enjoyable experience for those looking to design or purchase engagement rings. The business operates with a diverse offering of jewelry, including custom designs, repairs, and same-day delivery services within Cook County.

The jeweler has garnered positive feedback for its wedding rings, extensive selection, and customer service, with an impressive average rating of 4.6 from 58 reviews. Customers appreciate the transparent pricing and quality craftsmanship, highlighting the welcoming atmosphere of the store. However, some negative experiences were noted, particularly regarding issues with customer communication and order fulfillment.

Overall Sentiment from Online Customer Reviews:
The overall sentiment is largely positive, with approximately 85% of reviews expressing satisfaction, 10% neutral sentiments, and 5% negative experiences.

**Opening Hours:**
- Thursday: 10 AM – 9 PM
- Friday: 10 AM – 9 PM
- Saturday: 10 AM – 9 PM
- Sunday: 11 AM – 6 PM
- Monday: 10 AM – 9 PM
- Tuesday: 10 AM – 9 PM
- Wednesday: 10 AM – 9 PM

Best Review:
Margaret praised the store for its family-driven atmosphere, noting they always receive the best selection and quality, making it her go-to for all jewelry needs.

Worst Review:
Theodore shared a disappointing experience regarding a delay in collecting his custom chain after paying a significant deposit, leaving him in a distressing situation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.