Helzberg Diamonds offers exceptional engagement ring creation services in Norridge, Illinois, within Cook County. Located at 4109 N Harlem Ave, this jewelry store is known for its knowledgeable and attentive staff who strive to provide a personalized experience for those seeking the perfect ring. Customers can expect professional guidance throughout the process of selecting a diamond and designing a unique engagement ring tailored to their needs.

The store operates Monday to Saturday from 11:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM. You can reach them at (708) 457-8552.

Overall Sentiment from Online Customer Reviews:
The store has received mixed reviews from customers, resulting in a sentiment breakdown of approximately 58% positive, 23% neutral, and 19% negative based on 292 reviews. Many customers appreciate the friendly, knowledgeable staff and the quality of the jewelry, while others have reported dissatisfaction with customer service and inconsistent product quality.

Best Review: A customer commended the store for outstanding customer service, highlighting the helpfulness of staff members and their willingness to go the extra mile to ensure satisfaction during a recent engagement ring purchase.

Worst Review: Another review detailed a frustrating experience with the resizing of a ring, noting that despite spending a significant amount, the customer felt the service was lacking and the quality of the work did not meet their expectations.

Store Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned:
The reviews referenced several staff members, including Alex, Dora, and David, who are noted for their excellent customer service and expertise in assisting customers with their jewelry needs.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.