Norridge Jewelers, located at 8338 W Lawrence Ave, Norridge, IL 60706, is a renowned family-owned jewelry store deeply rooted in the community. With over 60 years of expertise, the team, led by David Kohler, specializes in creating stunning custom engagement rings and offers a plethora of services including repairs and appraisals. Customer reviews highlight the shop's friendly and accommodating staff, fostering a welcoming atmosphere that makes the process of selecting an engagement ring enjoyable. Many clients appreciate the personalized service, noting how the team takes the time to understand individual needs.

However, some feedback indicates inconsistencies in customer service experiences, with a few reviewers mentioning moments of dissatisfaction regarding communication and assistance. Overall, Norridge Jewelers maintains a strong reputation for quality and craftsmanship in engagement ring creation.

Overall Sentiment from Online Customer Reviews:
Positive: 73%
Neutral: 15%
Negative: 12%

**Highlighted Reviews**:
Best Review: A customer praised the excellent service received while designing a custom engagement ring, highlighting the friendly and knowledgeable team at Norridge Jewelers.
Worst Review: Another reached out about poor communication regarding repairs, feeling that the staff did not prioritize their concerns.

**Operating Hours:**
- Monday: Closed
- Tuesday: 11:00 AM – 5:00 PM
- Wednesday: 11:00 AM – 5:00 PM
- Thursday: 11:00 AM – 5:00 PM
- Friday: 11:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed

Staff Members:
- David Kohler

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*