Kay Jewelers Oglethorpe Mall Savannah GA

Kay Jewelers, located at 7804 Abercorn St., Suite 12, Savannah, GA 31406-3500, operates within Chatham County. This jewelry store specializes in crafting stunning engagement rings and offers a wide range of services, including custom orders, jewelry maintenance and repair, appraisals, and financing options. Customers have noted the warm, knowledgeable staff who are dedicated to assisting clients in creating the perfect engagement ring and ensuring a positive shopping experience.

Although the store enjoys many positive sentiments, it has received some mixed feedback. Among the positive aspects highlighted by reviewers, many praised the attentive customer service and the expertise of staff members like April and Keisha, who are known to go above and beyond to help customers. Conversely, there have been a few critiques regarding service lapses, particularly concerning timely repairs and miscommunication regarding orders, with some customers expressing disappointment over rings that did not meet their expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

**Opening Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

**Staff Members:**
- April
- Keisha

Best Review:
Pamela noted the exceptional service at Kay Jewelers, highlighting the friendly staff and great deals that make the shopping experience worthwhile.

Worst Review:
Lane described a frustrating experience with the store's service when his wedding set was not soldered as requested, leading to significant delays and disappointment.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.