Widener R. and Company Jewelers, located at 407 E Montgomery Cross Rd A, Savannah, GA 31406, is a renowned jeweler specializing in engagement ring creation and a range of jewel-related services. With a solid rating of 4.3 based on 11 reviews, the store is known for its expertise in providing quality jewelry and personalized service. The owner, Roger Widener, and his knowledgeable staff are recognized for their attention to detail and commitment to customer satisfaction.
Positive reviews highlight the excellent craftsmanship exhibited in creating and resizing engagement rings, with customers expressing appreciation for the quality of work and the personalized consultations offered. Many appreciate the friendly and helpful nature of the staff, making the ring shopping experience enjoyable.
However, some negative feedback points to delays in service and issues with communication, such as difficulty in reaching the store over the phone. A few customers have reported frustrations with unreturned calls and full voicemail boxes.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
**Opening Hours:**
- Monday: 10 AM – 5:30 PM
- Tuesday: 10 AM – 5:30 PM
- Wednesday: 10 AM – 5:30 PM
- Thursday: 10 AM – 5:30 PM
- Friday: 10 AM – 5:30 PM
- Saturday: 10:30 AM – 5 PM
- Sunday: Closed
Best Review:
Joshua Reynolds praised the jeweler for performing exceptional work on his engagement ring, noting his anticipation to pick it up after resizing and cleaning processes.
Worst Review:
Juanita Degennaro expressed frustration over attempting to set appointments, explaining that her calls went unanswered due to a full voicemail inbox.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 75%
Total Customer Feedback Reviewed: 11
Store Phone Number: 9129204980