Zales Jewelers, located at 7804 Abercorn St., Ste. 90, Savannah, GA 31406-3500, is a well-known destination for engagement ring creation and a variety of jewelry services in Chatham County. With a wide selection of diamonds and precious jewelry, Zales prides itself on its custom jewelry options, making it an excellent choice for couples looking to design their unique engagement rings. The store offers services such as in-store ordering, jewelry repair, cleaning and inspection, as well as trade-ins and upgrades on diamond jewelry purchased at their locations. Customers can expect to receive high-quality service from a team that values attention to detail, with a friendly and professional approach.

The store has gathered a total of **69 reviews**. Positive feedback highlights the exceptional customer service and knowledgeable staff, with many customers praising specific team members for their helpfulness during the ring selection process. However, there are also notable criticisms regarding customer service inconsistencies and long wait times during busy periods.

Overall Sentiment from Online Customer Reviews:
Positive: 61%
Neutral: 22%
Negative: 17%

Opening hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Staff members mentioned include Lashunda, who is recognized for her exceptional management skills and friendly demeanor, and Miss Sibyl, who has received specific praises for her customer interactions.

Best Review:
Pat Chesser commended the store for its consistently great service and helpful staff, establishing Zales as a reliable choice for jewelry purchases.

Worst Review:
KoaJayTay expressed dissatisfaction with the customer service, stating that their experience was negative due to perceived indifference from the staff during their visit.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.