Jared Galleria of Jewelry is a prominent jewelry store located in Chatham Plaza, Savannah, GA, offering a vast selection of engagement rings and other fine jewelry. Situated at 7805 Abercorn St., Ste. 1 A, Savannah, GA 31406, the store operates in Chatham County and is known for both its extensive product range and its customer service. The store features a friendly staff that specializes in engagement ring creation, providing customers with personalized services including custom jewelry design, engraving and personalization, ring sizing, jewelry and watch repair, and cleaning.
The store has garnered a mix of positive and negative reviews from customers. Out of 195 reviews analyzed, there is considerable appreciation for the attentive and knowledgeable staff, with many praising their exceptional customer service, particularly during the engagement ring purchasing process. Customers have highlighted the expertise of associates like Carolyn Harris, who is noted for being very helpful and friendly.
However, some reviews reflect dissatisfaction regarding service delays and hidden fees associated with certain transactions. A few customers have also reported issues with ring repairs and resizing, expressing frustration over lack of follow-up and product quality. Overall, it’s clear that while many customers are pleased with their experiences, there are significant concerns that potential buyers should be aware of.
Overall Sentiment from Online Customer Reviews:
Positive: 60%, Neutral: 25%, Negative: 15%
##### Opening Hours
| Day | Hours |
|-----------|-------------------|
| Friday | 10:00 AM - 9:00 PM|
| Saturday | 10:00 AM - 9:00 PM|
| Sunday | 11:00 AM - 6:00 PM|
| Monday | 10:00 AM - 8:00 PM|
| Tuesday | 10:00 AM - 8:00 PM|
| Wednesday | 10:00 AM - 8:00 PM|
| Thursday | 10:00 AM - 8:00 PM|
Staff members mentioned in reviews include Carolyn Harris.
Best Review:
A customer praised Carolyn for providing exceptional customer service, noting her friendly demeanor and the helpfulness in choosing the perfect engagement ring.
Worst Review:
One customer expressed disappointment after dealing with repair issues, indicating a lack of communication and poor service when attempting to address the problems with their wedding ring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 195