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Levy Jewelers, located at 2 E Broughton St, Savannah, GA 31401, is a trusted name in the jewelry industry with a rich heritage as a fourth-generation family business. Known for their exceptional engagement ring creation services, the jeweler offers a personalized experience for couples looking to design their perfect ring. The experienced staff, including manager Brad Allman, are dedicated to providing individualized attention and expert guidance, ensuring that each customer finds a ring that fits their unique style and budget.
With a total of 37 reviews reviewed, the sentiments from customers are mixed, highlighting an array of experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%
Positive reviews praise the staff for their customer service, particularly mentioning the attentive assistance received during the engagement ring selection process. Many customers commend the knowledgeable associates who help in sizing and choosing the best options, creating a welcoming environment.
Conversely, negative feedback focuses on instances of perceived rudeness from staff and dissatisfaction with the inability to follow through on orders or requests. Some customers express frustration over communication issues or failures in service delivery.
Best Review: John noted the exceptional service from Brad while designing wedding bands, emphasizing how he was walked through the entire process and left with a great impression of the friendly staff.
Worst Review: Amanda described her experience as similar to being ignored, feeling overlooked by the sales team, and suggesting that she was judged solely on her appearance rather than treated with respect during her visit.
**Operating Hours**:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff members mentioned: Brad Allman
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 37
Store Phone Number: 9122331163
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