King's Jewelry, located at 609 King St, Alexandria, VA 22314, is a family-owned jewelery store that's been a staple in the community for over 65 years. Known for its outstanding engagement ring creation services, King's Jewelry offers a personalized experience for couples looking to design their perfect rings. Their knowledgeable staff, including highly praised jewelers, takes pride in working closely with customers to understand their specific needs and preferences. They provide a range of services from custom designs to watch repairs, ensuring quality craftsmanship and customer satisfaction.

Operating hours are as follows:
- Monday to Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 8 PM
- Friday to Saturday: 10 AM - 6 PM
- Sunday: Closed

Overall, King’s Jewelry enjoys a positive sentiment among its customers, receiving high praise for its service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews often highlight the exceptional customer service and the expertise of the staff, showcasing their dedication to helping clients find or create beautiful pieces of jewelry. Customers have noted the friendly atmosphere and the willingness of staff members to go the extra mile in ensuring a pleasant shopping experience.

On the other hand, some negative feedback can be found regarding communication issues and pricing concerns, with a few clients feeling uncertain about the estimates given for repair services.

Best Review:
Cathy noted that King's Jewelry excels in customer service and offers a welcoming atmosphere where customers feel valued and well-treated during their jewelry shopping experience.

Worst Review:
Daphne expressed disappointment over a less-than-courteous interaction via phone regarding ring resizing, stating that the response was unhelpful and led her to feel undervalued as a potential customer.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.