Rubini Jewelers, located at 632 N Washington St, Alexandria, VA 22314, is a family-owned jewelry store celebrated for its exceptional engagement ring creation and repair services. The skilled team, led by Jaime and Joanna Rubini, provides personalized design consultations and specializes in custom engagement rings, ensuring that each piece is unique to the customer’s vision. The shop also offers a variety of jewelry repairs, including resizing and gemstone replacements.
Operating hours are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The reviews reveal a generally positive atmosphere around Rubini Jewelers, with an estimated 80% of customers expressing satisfaction with their experiences. About 15% of reviews are neutral, while approximately 5% reflect negative sentiments. Customers frequently commend the quality of craftsmanship, attentive service, and the welcoming environment, although a few have raised concerns about communication and timelines.
Best Review:
A customer noted that Rubini Jewelers provided fantastic service when she brought in a ring for resizing and cleaning, experiencing friendly and quick assistance, which solidified her recommendation for others.
Worst Review:
Another customer expressed frustration over several unsuccessful modifications to their engagement ring and the lack of communication regarding the progress, leading to a poor overall experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Jaime Rubini and Joanna Rubini.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 130
Store Phone Number: 7035485509