Sanborn's Jewelers, Muskegon, MI

Sanborn's Jewelers, located at 821 W Broadway Ave, Muskegon, MI 49441, is a highly regarded jewelry establishment serving the Muskegon community since 1938. With a strong focus on customer service and quality merchandise, Sanborn's specializes in creating exquisite engagement rings tailored to individual preferences. The knowledgeable staff, led by owner Susan Sanborn, provides a warm and inviting atmosphere, ensuring customers feel like family while exploring a wide variety of jewelry options.

The store offers comprehensive services, including custom jewelry designs, repairs, resizing, and appraisals. Customers can expect to find a diverse range of products from engagement rings to wedding bands and fine jewelry, enhancing their shopping experience in a friendly environment.

Operating hours for Sanborn's Jewelers are as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Based on the 375 reviews collected, the overall sentiment is predominantly positive, with approximately 85% of customers expressing satisfaction with the service and products, 10% remaining neutral, and 5% indicating dissatisfaction.

Best Review:
Gina praised Sanborn’s for amazing customer service and an impressive jewelry selection, recommending it highly for anyone seeking quality jewelry options.

Worst Review:
Sheila expressed her disappointment regarding a repair and felt that the service did not uphold the quality expected from a longstanding business, stating that her issue with a clasp fell short of resolution.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Susan Sanborn