Lighthouse Jewelers, located at 2230 W 8th St, Erie, PA, operates in Erie County and is a beloved choice for those seeking engagement rings and custom jewelry. The store is known for its friendly atmosphere and personalized service, making it a comfortable spot to design the perfect piece.
Customers appreciate the attentive staff, including notable mentions of Chet and Paula, who guide shoppers through the design process with care and expertise. The shop is well-regarded for its collection of unique and handcrafted pieces, with many praising the high-quality craftsmanship and reasonable pricing. However, a few reviews noted concerns about communication and occasional delays, particularly during busy seasons.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while around 10% report neutral feelings, and 10% have experienced some issues.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 9:30 AM – 2:00 PM
- Sunday: Closed
Best Review: Erica shared her delight with the positive atmosphere and helpful service, noting that she found exactly what she was looking for in a warm and inviting setting.
Worst Review: A customer expressed disappointment regarding a diamond purchase, highlighting a visible flaw that was a letdown for their family.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 68
Store Phone Number: 8144547770