Reeds Jewelers, located at 175 Millcreek Mall, Erie, PA 16565, is well-regarded for its exceptional engagement ring creation services. This jewelry store offers a diverse selection of fine designer jewelry, including intricately designed engagement rings that are celebrated for their quality and craftsmanship. With a focus on customer service, the knowledgeable staff, including reputed associates like Debbie, are known for their accommodating and friendly assistance, ensuring every customer feels valued during their search for the perfect ring.
Despite the positive atmosphere surrounding the store, some customers have reported less than satisfactory experiences, citing issues such as inadequate service levels and perceived pressure during the shopping process. However, the majority of online feedback reflects a high level of satisfaction with the jewelry selection and personalized service provided.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
At the time of review, Reeds Jewelers had collected a variety of customer feedback, showcasing both strong sentiments and areas for improvement.
Best Review: Katie praised Reeds Jewelers for their excellent selection and prompt service over many years, highlighting their commitment to customer care, particularly in engagement ring services and helpfulness during the engraving process.
Worst Review: E P expressed disappointment with a previous experience, describing concerns about the treatment received regarding an engagement ring, suggesting that service could be improved in certain situations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 5:00 PM
Staff Members:
- Debbie
Positivity Score: 85%
Total Customer Feedback Reviewed: 33
Store Phone Number: 8148681900