Zales Jewelers, located at 5800 Peach St Ste 415, Erie, PA 16565, is a sought-after destination for engagement ring creation in Erie County. With a dedicated team, including staff member Rashad, the store aims to provide a personalized experience for customers looking for the perfect ring. The jeweler specializes in a diverse selection of diamond and precious jewelry, catering to various tastes and budgets. Customers appreciate the accessibility of the store, situated within the Millcreek Mall, making it convenient for shopping.
The reviews, totaling 13, reflect a mixed sentiment from customers. Positive comments highlight the friendly staff and the attractive jewelry selection. However, some negative reviews raise concerns about pricing discrepancies and service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 38%
Neutral: 15%
Negative: 47%
Opening Hours:
- Monday to Thursday: 10 AM - 9 PM
- Friday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
{Best Review:}
An enthusiastic customer noted that the store has a wide selection of jewelry and praised the helpfulness of the staff, finding the experience enjoyable and the prices reasonable.
{Worst Review:}
A dissatisfied customer expressed frustration over being given inconsistent prices for similar jewelry items and mentioned a negative return experience, questioning the store's practices.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 45.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: (814) 868-4225