Mcpherson Jewelers, Lakeland, FL

McPherson Jewelers, located at 5348 US Hwy 98 N, Lakeland, FL 33809, offers exceptional jewelry design and repair services, specializing in engagement ring creation. The store is known for crafting custom pieces on-site, ensuring personalized attention to detail throughout the design process. With a focus on quality and customer satisfaction, McPherson Jewelers has garnered a strong reputation within Polk County for both intricate designs and reliable repairs.

The operating hours are as follows:

| Day | Hours |
|-----------|---------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 1:00 PM |
| Sunday | Closed |

In analyzing 23 reviews, it is evident that the store has left a mixed impression on its clientele.

Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 30%
- Negative: 15%

Positive reviews praise the quality of workmanship and the friendly service provided. Customers have highlighted their satisfaction with custom projects, particularly engagement rings, noting the staff's attentiveness and the craftsmanship involved. However, some negative feedback has emerged regarding customer service experiences, particularly issues with staff behavior in certain situations and the condition of the shop.

Best Review:
Mary Cox commended McPherson Jewelers for their friendly service and fast turnaround on ring resizing, highlighting their willingness to accommodate customer needs.

Worst Review:
Honest Joe expressed dissatisfaction with the owner's conduct, citing issues with respect towards customers and his behavior in the shop, indicating a negative experience during his visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.